OVATION HEALTHCARE: A TRUSTED PARTNER IN LOCAL HEALTHCARE
For over 45 years, Ovation Healthcare has been a leading shared service solutions provider for independent hospitals and health systems nationwide, providing advisory and operational services to strengthen local healthcare. Backed by Grant Avenue Capital, a private equity firm dedicated to driving innovation and impact in healthcare, Ovation Healthcare empowers rural hospitals to thrive in their communities. As a platform company for Grant Avenue Capital, Ovation Healthcare leverages strategic support to drive impactful results.
Overcoming the Challenge of Generic Reporting Tools
Ovation Healthcare's stakeholders-primarily high-level administrators at rural hospitals-rely on comprehensive, actionable reporting to make critical decisions every day. However, these companies' existing healthcare reporting tools fell short of providing the tailored insights and branded experience that stakeholders required. The reports lacked customization, polish, and a sense of ownership, which conflicted with Ovation Healthcare's vision of delivering boutique-level services to its clients.
Red Hawk Technologies: The Solution Provider
When Ovation Healthcare identified the need for a more modern and branded reporting solution, they turned to Red Hawk Technologies. Our expertise in creating custom solutions made us the perfect partner to elevate Ovation Healthcare's service offerings and position them as a leader in boutique-level tools for rural hospital administrators.
We specialize in working with Private Equity and Platform companies and Add-on companies to deliver tailored solutions that drive growth, innovation, and increased ROI. Our Platform Integration Services are designed to support the unique needs of these organizations, ensuring they have the tools and technology to succeed in a competitive market.
The Solution: A Custom Client Portal
Ovation Healthcare partnered with Red Hawk to design a proprietary custom reporting portal to address their challenges. The portal was built to meet the functional needs of stakeholders while delivering a sleek, branded experience that reflected Ovation Healthcare's leadership and commitment to excellence.
Key Features of the Client Portal:
- Advanced Reporting Capabilities: Customized data insights tailored to the needs of rural hospital administrators, enabling better decision-making.
- Intuitive Design: A modern and user-friendly interface that allows stakeholders easy access to critical data.
- Scalability: The ability to roll out new solutions quickly and cost-effectively without requiring additional developers.
Driving Engagement and Productivity
The results of this collaboration have been game-changing. According to Bill Uran, VP of Enterprise Solutions at Ovation Healthcare: "Our customer engagement has increased by over 70%. We've gained the ability to roll out new solutions quickly without needing additional developers, which has been great for cost savings and time. We're 80% more productive."
These outcomes highlight how Red Hawk Technologies custom solution helped Ovation Healthcare:
- Boost customer engagement by providing stakeholders with a more tailored, valuable experience.
- Achieve greater productivity, reducing time and cost spent on tool development.
- Deliver on their mission of improving local healthcare through smarter, more innovative tools.
A Partnership That Drives Innovation
Our work with Ovation Healthcare showcases our ability to deliver solutions that align with both organizational goals and client needs. Through our discovery process, by listening to the clients' challenges and assessing their existing processes we created a reporting portal that combines functionality, scalability, and a boutique-level experience. We helped Ovation Healthcare enhance its service offerings and strengthen its impact.
Ongoing Partnership with Red Hawk Technologies
Ovation Healthcare's journey with Red Hawk didn't stop at the initial custom reporting portal implementation, we created a customized long-term contract to meet their needs. We continue to work with them for further enhancements, maintenance and support, as well as additional phases of the project. This ongoing partnership ensures that Ovation Healthcare's tools remain innovative and aligned with their mission of improving local healthcare.
We are also actively working with Amplify and CompMed, both of which are part of the Ovation Healthcare ecosystem. Our collaboration with these entities focuses on providing specialized solutions that cater to their unique needs, further strengthening Ovation Healthcare's overall service offerings and impact.
Transform Your Tools with Red Hawk Technologies
If your organization is ready to transform outdated tools into innovative, custom solutions, contact Red Hawk Technologies today. Together, we'll empower your team and delight your stakeholders with solutions that match your mission and generate significant returns.
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